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Emergency Service? Call our office at 702-736-8880

Eagle Sentry is a service oriented company. Our ability to adapt and respond to various elements that affect technology makes us experts in delivering quality systems. To request a service appointment, please submit your request below.

All requests will be scheduled as soon as possible. This form is monitored in real-time and an Eagle Sentry Representative will call you back to confirm our availability or when possible, help you remotely troubleshoot your issue.

Commonly Asked Questions

What is the difference between a protection and performance system?

To better serve our clients, we have two divisions that our technicians specialize in: Protection and Performance. Our Protection Division encompasses all-things security including alarm systems, access control, and surveillance. Our Performance Division encompasses the technology that automates and enhances a home including networking, shades, audio/video, and automation systems.

Will my service be covered under warranty?

Equipment is considered under warranty for one-year from the date of installation. If the equipment is damaged by something directly caused by the owner, service will not be covered.

How much do you charge for service not under warranty?

We strive to provide superior service. Service not under warranty is billed at the following rates:

$135 per hour (during business hours)
$200 per hour (after hours)

Service charges are billed at a one hour minimum. Payment is due at the time of the visit. Service rates effective 1/1/22. All previous service rate prices have been discontinued.

Do you service systems that you did not install?

We do offer system takeover options that include us reviewing your Protection and/or Performance needs, providing an estimate to get your system working properly, allowing us to service it hassle-free on an ongoing basis.

What services fall under your Performance Division?

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What smart home systems do you use?

I have an existing system that I need maintenance on, how can I have Eagle Sentry service my system?

I am interested in performance services, how can I find out more?

3595 E. Patrick Lane
Ste. #1200
Las Vegas, NV 89120
(702) 736-8880
Contractors License: 0042097

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Eagle Sentry is rated 4.7 out of 5 based on 51 reviews from around the Web.

2018-08-21

These guys are great. Thank you!

Mark H.

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2018-11-18

Eagle Sentry has been taking care of my surveillance and home AV needs for a couple years now, and can not say enough how pleased we are with their service and professionalism.

Leon H.

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2022-10-27

Jose Hernandez was a delight. He performed fast, efficient, and courteous. I could not be more pleased.

Gary B.

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2017-10-21

Aaron pope is amazing must ask for him

The D.

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2019-10-23

Alex was AWESOME! Arrived on time, explained everything in detail and made the repair on the spot. We love Eagle Sentry!

Joanna P.

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2020-01-30

James was extremely helpful in setting up my alarm system. He was extremely patient and eager to answer any questions I had. He was trustworthy and explained...

Kimberly A.

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2019-10-17

George Roche did a fantastic job today diagnosing our system's problems. George is so courteous and knowledgeable. Thank you George!

Brigette K.

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2022-03-22

We would like to thank Eagle Sentry, especially Juan, Roy, John, and Moses, for providing excellent customer service on the purchasing, installation, and servicing of our Lutron motorized shades.

Varita K.

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2020-01-27

Eagle Sentry is great!! James Moulton is very helpful and found the issue in my alarm system. Great service.

James

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2018-07-24

Great service and very thorough! The latest technology to keep you and your family safe.

James V.

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2019-10-01

I have the best experience w james Moulton

Mamma M.

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2020-02-25

Shaun Hamilton is just extraordinary. His in-depth knowledge and understanding of network issues and how to resolve them is great. At the same time, he is...

Allan A.

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2018-10-05

Jose provided great service. Encountered one technical problem, went back to the shop and replaced the hardware. Everything is working well.

Andy E.

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2020-03-22

Had some issue with my entire home automation system, so I called Eagle Sentry and was super glad I called them first!

Karen B.

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2019-10-11

In the end, everything worked perfectly. Exactly why we have been using Eagle Sentry for years!

Debra J.

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2018-07-28

Technician who set up our system was competent and very knowledgeable.

David H.

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2018-08-24

Great customer service, and very helpful and knowledgeable regarding our systems!!!

Kenny O.

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2017-07-17

Awesome company!

Laurelle S.

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2022-12-06

I just read another users review. I can vouch for Eagle Sentry and their Lutron expertise. The problem with Lutron I would guess is their supply chain. But...

Phil B.

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2020-05-28

The entire crew at Eagle Sentry are absolutely fabulous! I've had them out a few times. So easy to manage as well. Huge difference!

De B.

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Emergency Service? Call our office at 702-736-8880

Commonly Asked Questions

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